Terms of Service

Company: HIGHWEB EUROPE OPERATIONS OÜ (“Highweb”, “we”, “us”)

Effective date: 22 January 2026

 

These Terms of Service (“Terms”) govern your access to and use of our websites, applications, and related services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.

 

 

 

1. Company information

HIGHWEB EUROPE OPERATIONS OÜ

Registry code: 16319293

Registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Pärnu mnt 105, 11312, Estonia

Contact email: develop@highwebeo.com

 

 

 

2. Eligibility and authority

You must be at least 18 years old to use the Services. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

 

 

 

3. The Services

We provide:

  • Software applications and related digital services; and/or
  • Software development and marketing services to business clients (where contracted).

 

Specific features may vary by product, version, region, and platform. App store availability and subscriptions are governed by the applicable store terms in addition to these Terms.

 

 

 

4. Accounts (if applicable)

If the Services require an account:

  • You are responsible for maintaining confidentiality of your credentials;
  • You must provide accurate information and keep it updated;
  • You are responsible for activity that occurs under your account.

 

We may suspend or terminate accounts that violate these Terms or pose security risks.

 

 

 

5. Subscriptions, purchases, and payments

5.1 App store purchases

If you purchase subscriptions or in‑app content through an app store (e.g., Google Play / Apple App Store):

  • Payments, billing, renewals, and refunds are handled by the store under its policies;
  • We may receive limited transaction information (e.g., subscription status) to provide the Services.

 

5.2 B2B services and invoicing

For business services, pricing, scope, and payment terms are governed by the applicable proposal, statement of work, or service agreement. Unless otherwise stated, invoices are due within **** days.

 

 

 

6. Acceptable use

You agree not to:

  • Use the Services unlawfully or in violation of applicable regulations;
  • Reverse engineer, decompile, or attempt to extract source code except where permitted by law;
  • Interfere with or disrupt the Services, networks, or security;
  • Upload malware, exploit vulnerabilities, or conduct unauthorized access attempts;
  • Infringe intellectual property, privacy, or other rights;
  • Use the Services to distribute illegal content or engage in fraud.

 

We may investigate and take action for suspected violations.

 

 

 

7. Intellectual property

The Services, including software, content, trademarks, and logos, are owned by or licensed to Highweb and are protected by applicable laws. Subject to these Terms, we grant you a limited, non‑exclusive, non‑transferable license to use the Services for your personal or internal business purposes.

 

No rights are granted except as expressly stated.

 

 

 

8. User content (if applicable)

If you submit or upload content to the Services (“User Content”), you:

  • Represent you have the rights to do so;
  • Grant Highweb a non‑exclusive license to host, process, and display the User Content solely to operate the Services;
  • Remain responsible for the legality of your User Content.

 

We may remove User Content that violates these Terms or the law.

 

 

 

9. Third‑party services and links

The Services may integrate or link to third‑party services (including app stores, analytics providers, payment processors). We do not control third‑party services and are not responsible for their terms, policies, or availability.

 

 

 

10. Disclaimers

The Services are provided “as is” and “as available”. To the maximum extent permitted by law:

  • We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement;
  • We do not guarantee uninterrupted or error‑free operation;
  • We do not guarantee that the Services will meet your specific requirements.

 

Some jurisdictions do not allow certain disclaimers; in that case, disclaimers apply to the extent permitted.

 

 

 

11. Limitation of liability

To the maximum extent permitted by law, Highweb shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill.

 

Highweb’s total liability for any claim arising out of or related to the Services shall not exceed the greater of:

  • the amounts you paid to Highweb for the Services in the 12 months before the event giving rise to the claim; or
  • EUR 100.

 

Nothing in these Terms limits liability that cannot be limited by law (e.g., intentional misconduct, certain consumer rights).

 

 

 

12. Suspension and termination

We may suspend or terminate your access to the Services if:

  • You materially breach these Terms;
  • We must do so to comply with law or protect the Services;
  • The Services are discontinued.

 

You may stop using the Services at any time. Termination does not affect rights and obligations that by their nature should survive (e.g., IP, disclaimers, limitation of liability).

 

 

 

13. Privacy

Our processing of personal data is described in our Privacy Policy and Cookies Policy, which form part of these Terms.

 

 

 

14. Changes to the Services or Terms

We may update the Services and these Terms from time to time. If changes are material, we will provide reasonable notice (e.g., by posting on the Website or in the app). Continued use after the effective date constitutes acceptance.

 

 

 

15. Governing law and disputes

These Terms are governed by the laws of Estonia, without regard to conflict of laws principles. Courts of Harju County Court (Tallinn), Estonia shall have exclusive jurisdiction, except where mandatory consumer protection rules apply.

 

 

 

16. Contact

Questions about these Terms: develop@highwebeo.com